Draft 12 November 2026
These terms cover the services Noetic Local LLC ("we", "us") provides to your business ("you"). By signing up you agree to them. They're written to be read, not to hide anything. If something here isn't clear, email us and we'll explain it.
Noetic Local LLC, 30 N Gould St, Ste R, Sheridan, WY 82801. Email us at help@noeticlocal.co.uk.
Depending on the plan you choose, we set up and run some or all of a review request system that contacts your past and current customers, a website, a business phone number with automatic text-back on missed calls, enquiry forms and follow-up, management of your Google Business Profile, and a weekly report. The exact list is what we agree with you when you start.
We ask your past customers for Google reviews, free until 25 new ones come in. There is no card required and nothing to sign for this. Any reviews your customers leave are yours permanently and are unaffected if you never become a paying customer. We may decline or end the free start if your business does not meet our criteria, if the customer list you provide is unusable, or if we believe the arrangement is being misused.
Our plans are $297 per month and $497 per month. If we ever change our prices, we'll email you at least 30 days before the change applies to you. You can also pay for a year up front at 10 months' price for 12. Fees are billed in advance from the date you agree to start paying. There is no setup fee or minimum term.
Prices are in US dollars. If sales tax applies to your plan in your state, we'll show it before you pay. [NEEDS A US TAX READ BEFORE LAUNCH]
We never take a commission or revenue share on the work you win, and we never charge you per lead.
You can cancel at any time by emailing us. We will stop billing from the end of your current paid month. We do not refund part-months. If you paid for a year up front and you cancel, we refund the whole months you haven't used. Your Google reviews remain yours permanently. On request within 30 days of cancelling, we will hand over your customer enquiry records.
We build and host your website while you're with us. Once you've paid for 6 months, the website is yours. If you cancel, we hand over the site files on request within 30 days. If you cancel before 6 paid months, you can keep the website if you pay the remaining monthly payments up to six at $297; otherwise we take it down 30 days after your last paid month. Any domain we register for you is registered in your business's name and stays yours either way.
That you give us accurate business details and a customer list you are lawfully entitled to share with us; that you tell us promptly if any customer should not be contacted; and that you have the authority to let us manage your Google Business Profile. You remain responsible for the work you carry out for your customers.
Each customer on your list must have given you their number in connection with a job, and you must be able to show that they agreed to receive text messages from you or from a service working for you. Don't send us numbers on the National Do Not Call Registry unless you have their written consent. Tell us within 24 hours of any complaint or request to stop. You're responsible for any claim that comes from the list you send us.
We only ever invite genuine customers you have actually served, and we never write, buy, incentivize, filter or suppress reviews. This is a firm limit. It is against Google's policies and the Federal Trade Commission's rule on consumer reviews, and businesses that do it get removed from Google. We ask, your customers decide, and what they write is theirs.
We send texts for you and to you under our SMS terms. Anyone who opts out comes off for good, and you can't put them back. We may pause or refuse any text we think breaks the law or a phone carrier's rules.
We do not guarantee any particular position in Google search results, any particular number of reviews, or any particular volume of enquiries or work. Search rankings and AI-generated answers are controlled by third parties and change constantly. What we commit to is doing the work described above properly and consistently.
Your enquiries and customer records are yours alone. We never sell, resell or share them with another business. How we handle personal information is set out in our privacy policy.
We use third-party suppliers to deliver parts of the service, including messaging, hosting and Google's own tools. Where a supplier suffers an outage or changes its terms, we will work around it where we reasonably can, but we are not liable for their failures.
Nothing here limits liability for fraud, or for anything else that cannot lawfully be limited. Otherwise, our total liability in any twelve-month period is limited to the fees you paid us in that period, and we are not liable for lost profits, lost business or indirect losses.
We may end the service by giving you 30 days' notice, or immediately if fees go unpaid, if you ask us to do something unlawful or against Google's policies, or if you behave abusively toward our team.
We may update these terms. If a change materially affects you, we will email you at least 30 days before it takes effect, and you are free to cancel.
These terms are governed by the laws of the State of Wyoming, and the courts of Wyoming have jurisdiction over any dispute. [DRAFT, NEEDS A US LAWYER'S READ]